Answers to common questions, and how to reach us.
Need a hand? Email support@littlestreaks.com. We read every message.
The quickest way is from the app: tap the Settings button (the gear), then tap Help and the email address at the top. The email it creates includes your device and app details, which helps us answer faster.
Step-by-step guides to adding children, routines and tasks, Little Streaks Family and more are below. The same topics are in the app, under Help.
The free version of Little Streaks includes one child, up to two routines and one reward. Little Streaks Family adds unlimited children, routines and rewards, a daily reminder for each routine, and History.
Subscriptions are managed by Apple. On your iPhone or iPad, open the Settings app, tap your name, then Subscriptions, and choose Little Streaks. Cancel at least 24 hours before the end of the current period to avoid being charged for the next one. Lifetime is a one-time purchase, so there's nothing to cancel.
Yes. Little Streaks Family purchases include Family Sharing, so everyone in your Family Sharing group can use them.
Apple handles all App Store payments, so developers can't issue refunds. You can request one from Apple at reportaproblem.apple.com.
Yes. Sign in to the same iCloud account on each iPhone and iPad, and your children, routines, stars and rewards sync between them.
That's the grown-up question. Little Streaks always asks it before purchases and links out of the app. If you turn on the grown-up check in Settings, it also asks before settings, editing and rewards, so your child can use Little Streaks on their own without changing anything.
Yes. There are no accounts, ads, analytics or tracking. Your routines stay on your devices and in your own iCloud. See our privacy policy for details.